Thursday, February 20, 2014

Note about the EMR wicked problem (as seen in France)

Note for myself about the tackling of the EMR wicked problem (as seen in France)

At first sight, healthcare actors and, especially, practitionners didn't spot the actual complexity of the nation-wide EMR program (hospital ERP), that's why they didn't see the need for a competitive approach to tackling this wicked problem.

Both collaborative and authoritative approaches would have failed for such a program. The collaborative approach would have taken dozens of years. The authoritative approach would have garnered too many opposition to succeed.

As a result, the program is a succes yet the approach as been seen as overly complex and costly by many actors.